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Irish Public Service

Context provides interpreting services to the public sector in Ireland. Interpreters are available 24 hours a day and seven days a week, both on site and by telephone. Major users of this service include:
•    State Health Service provider (HSE) in Ireland;
•    Voluntary Hospitals;
•    Courts Service of Ireland;
•    Solicitors and Insurance Companies;
•    An Garda Síochána - Irish Police Force;
•    Refugee organisations;
•    Health and Safety authorities;
•    Education and Training authorities;
•    Employment and Labour organisations.

Context has established a panel of over 1,000 interpreters covering more than 100 core languages to meet all interpreting requirements for the above sectors. Each day of the week, including weekends, Context interpreters assist during consultations between health care professionals, social workers, police officers, solicitors, registrars and their respective clients.
 
Our response time to urgent calls for interpreters is between 5 and 20 minutes. Where an interpreter cannot travel to a location at short notice to facilitate face to face communication, Context offers telephone or video link interpreting as an alternative. This type of interpreting can be very successful where the objective of the communication is to establish facts rather than to explore a complex situation.

Recruitment and training are carried out continuously in accordance with our NSAI audited ISO 9001:2008 accredited procedures. The objective of our comprehensive recruitment and training efforts is to respond to all interpreting requirements in an efficient, reliable and sustainable manner to our client's complete satisfaction.

 

Professionalisation of Community Interpreters – How can ISO standards help?Professionalisation of Community Interpreters – How can ISO standards help?

 

ISO standards and professionalisation, Zurich, 6 May 2016

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